- Free Shipping and 100 days free returns within UK
At OLX Construction Supplies, we are committed to providing you with the highest level of customer care. Whether you are placing an order, checking on your delivery, or need assistance with returns, our goal is to make your experience smooth and satisfying. Below, you’ll find detailed information on our payment options, shipping policies, returns process, product quality and safety, and product care guidelines.
We offer secure and convenient payment methods to make your shopping experience simple and hassle-free. OLX Construction Supplies accepts all major credit and debit cards, including Visa, Mastercard, and American Express, as well as PayPal. For business customers, we also provide account-based invoicing solutions. All transactions are processed securely, and your payment details are protected with industry-standard encryption. If you encounter any issues during checkout, our customer support team is ready to assist.
OLX Construction Supplies partners with reliable couriers to ensure your order arrives safely and on time. We offer both standard and express delivery options, with free shipping on orders above a certain amount. Once your order is dispatched, you will receive a tracking number to monitor your delivery in real-time. If your delivery is delayed or you have special delivery instructions, please contact our team, and we’ll do our best to accommodate your request. International shipping is available upon request, with specific terms based on destination.
We understand that sometimes products may not meet expectations. That’s why we offer a hassle-free returns policy. If you are not satisfied with your purchase, you can return it within 30 days for a refund or exchange, provided the item is unused and in its original packaging. To initiate a return, simply contact our support team with your order number, and we’ll guide you through the process. Please note that customized or special-order items may not be eligible for return. We aim to process refunds within 5-7 business days once the returned item is received.
At OLX Construction Supplies, product quality and safety are our top priorities. We work closely with trusted manufacturers and suppliers to ensure all products meet industry standards and safety regulations. Each item undergoes rigorous quality control checks before being added to our catalog. Whether you’re purchasing tools, equipment, or building supplies, you can be confident in their durability and performance. Additionally, we encourage customers to follow all safety guidelines provided with our products to ensure safe usage.
Proper care and maintenance are essential to extend the life of your products. Many of our items come with specific care instructions, which are included in the product packaging or listed on our website. For tools and equipment, regular cleaning and proper storage will ensure they remain in optimal condition. If you need additional care advice or product recommendations, our customer support team is happy to help. With the right care, the products you purchase from OLX Construction Supplies will deliver reliable performance for years to come.
